Legal

Terms & Conditions

The terms and conditions that govern your use of the RooLinks website and digital marketing services, including fees, intellectual property, liability and dispute resolution.

RooLinks (“RooLinks”, “we”, “us”, “our”)

Last updated: 30 August 2026

1. Introduction and Acceptance

These Terms & Conditions (“Terms”) govern your access to and use of roolinks.lovable.app (Website) and any digital marketing services provided by RooLinks, including strategy, SEO, social media marketing, paid advertising, website design and development, and analytics/reporting services (Services).

By accessing the Website, submitting an enquiry, or engaging us for Services, you (“you”, “client”, “user”) agree to be bound by these Terms. If you do not agree, please do not use the Website or engage our Services.

Business details:

  • Legal / trading name: [Insert Business Legal Name] (trading as RooLinks)
  • ABN: [Insert ABN]
  • Address: [Insert Business Address], Australia
  • Email: [Insert Contact Email]

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. You must not:

  • attempt to gain unauthorised access to the Website, our systems, or any account;
  • introduce viruses, malware, or other harmful code;
  • scrape, copy, or reproduce Website content without our written consent; or
  • use the Website to transmit unsolicited or unlawful communications.

We may suspend or restrict access to the Website at any time, without notice, including for maintenance, security, or breach of these Terms.

3. Services

3.1 Engagement

Specific Services (e.g. SEO, paid advertising, social media management, website design) will be set out in a separate proposal, quote, scope of work, or services agreement (“Service Agreement”) agreed between RooLinks and the client. Where there is any inconsistency between these Terms and a Service Agreement, the Service Agreement prevails to the extent of the inconsistency.

3.2 No Guaranteed Results

Digital marketing outcomes (including search rankings, traffic, leads, conversions, engagement, or return on ad spend) depend on numerous factors outside our control, including third-party platform algorithms (e.g. Google, Meta), market conditions, competitor activity, and client-supplied content or budget. We do not guarantee specific rankings, traffic levels, sales, or other results, and no such guarantee should be inferred from any proposal, case study, or communication.

3.3 Third-Party Platforms

Our Services may involve using or managing third-party platforms (e.g. Google Ads, Meta Business Manager, Google Analytics, hosting providers, email marketing tools). Your use of, and any account created on, such platforms is also subject to that platform’s own terms of service and privacy policy, which we do not control. We are not responsible for outages, policy changes, account suspensions, or cost changes made by third-party platforms.

3.4 Client Responsibilities

You agree to:

  • provide timely, accurate information, access, approvals, and materials (e.g. branding, content, account access) reasonably required for us to perform the Services;
  • ensure you have all necessary rights, licences, and consents for any content, data, or materials you provide to us; and
  • comply with applicable laws, including advertising standards and the Australian Consumer Law, in relation to your own products, services, and marketing content.

Delays or issues caused by your failure to meet these responsibilities may affect timelines and results, and we are not liable for any resulting delay or shortfall in performance.

4. Fees and Payment

Fees for Services will be set out in the applicable proposal, quote, or Service Agreement, and are quoted in Australian Dollars (AUD) exclusive of GST unless stated otherwise.

  • Invoices are payable by the due date specified. Late payment may result in suspension of Services, interest on overdue amounts (where permitted by law), and/or referral to a debt collection agency.
  • Third-party costs (e.g. advertising spend, software subscriptions, domain/hosting fees) are payable by you in addition to our fees, unless otherwise agreed.
  • All fees are non-refundable once work has commenced, except as required by the Australian Consumer Law or as otherwise agreed in writing.

5. Intellectual Property

All content on the Website (including text, graphics, logos, and design) is owned by or licensed to RooLinks and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.

Unless otherwise agreed in a Service Agreement, upon full payment, deliverables created specifically for a client (e.g. campaign creative, website builds) are licensed or assigned to the client as set out in that agreement. RooLinks retains ownership of pre-existing tools, templates, methodologies, and know-how used to deliver the Services.

You grant RooLinks a licence to use your name, logo, and non-confidential campaign results as a reference or case study, unless you notify us otherwise in writing.

6. Confidentiality

Each party agrees to keep confidential any non-public business, technical, or financial information disclosed by the other party in connection with the Services, and to use it only for the purpose of performing or receiving the Services, except where disclosure is required by law.

7. Privacy

Our collection and handling of personal information is governed by our Privacy Policy, which forms part of these Terms. By using the Website or engaging our Services, you acknowledge you have read and understood our Privacy Policy.

8. Disclaimers

To the maximum extent permitted by law:

  • The Website and its content are provided “as is” without warranties of any kind, express or implied, including as to accuracy, completeness, or fitness for a particular purpose.
  • We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or harmful components.
  • Any general information provided on the Website (e.g. marketing tips, insights) is general in nature and does not constitute professional, legal, financial, or business advice specific to your circumstances.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or other applicable law that cannot lawfully be excluded.

9. Limitation of Liability

To the maximum extent permitted by law:

  • RooLinks’ total aggregate liability arising out of or in connection with the Services or these Terms (whether in contract, tort, negligence, or otherwise) is limited to the total fees paid by you to RooLinks for the Services in the three (3) months preceding the event giving rise to the claim.
  • RooLinks is not liable for any indirect, consequential, special, or incidental loss or damage, including loss of profits, revenue, data, business opportunity, or goodwill, even if advised of the possibility of such loss.
  • Where our Services fall within the definition of “consumer goods or services” under the Australian Consumer Law and cannot be excluded, our liability is limited, at our option, to the resupply of the Services or the cost of having the Services resupplied.

10. Indemnity

You agree to indemnify and hold RooLinks, its officers, employees, and contractors harmless from and against any claims, losses, liabilities, and expenses (including reasonable legal costs) arising from: (a) your breach of these Terms; (b) content or materials you provide infringing any third-party rights; or (c) your misuse of the Website or Services.

12. Termination

Either party may terminate a Service Agreement in accordance with its terms, or, where no specific term applies, by providing [Insert Notice Period, e.g. 30 days’] written notice. We may suspend or terminate access to the Website or Services immediately if you breach these Terms, engage in unlawful conduct, or fail to pay fees when due. Termination does not affect any fees or obligations accrued prior to termination.

13. Force Majeure

Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, internet or platform outages (e.g. Google, Meta), government action, or other events of force majeure.

14. Changes to These Terms

We may update these Terms from time to time by posting the revised version on the Website with an updated “Last updated” date. Continued use of the Website or Services after changes take effect constitutes acceptance of the updated Terms. Material changes affecting an active Service Agreement will be communicated directly to the client.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of [Insert State/Territory, e.g. New South Wales], Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of [Insert State/Territory] and the Commonwealth of Australia in relation to any dispute arising from these Terms.

16. Dispute Resolution

If a dispute arises, the parties agree to first attempt to resolve it in good faith through direct negotiation before pursuing formal legal action or, where agreed, mediation.

17. General

  • Entire Agreement: These Terms, together with any applicable Service Agreement and our Privacy Policy, constitute the entire agreement between you and RooLinks regarding the Website and Services, superseding any prior agreements.
  • Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.
  • No Waiver: A failure to enforce any provision of these Terms is not a waiver of our right to do so later.
  • Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of business assets.

18. Contact Us

For questions about these Terms, please contact:

[Insert Business Legal Name] (RooLinks) — Email: [Insert Contact Email] — Phone: [Insert Phone Number] — Address: [Insert Business Address], Australia

These Terms & Conditions are a general template prepared with reference to Australian law, including the Australian Consumer Law, as at August 2026. They are general information only and do not constitute legal advice. We recommend having an Australian solicitor review and tailor these Terms — particularly the fee, IP, liability, and Service Agreement provisions — to your specific business model before publishing.